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Home Page - Contents

bulletIntroduction
bulletAims & Objectives
bulletAbout Us
bulletPayment Methods
bulletContact Information

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Introduction

Welcome to , please come in and have a look around our web site. We have many cross stitch products for sale. If you cannot see the product you want, please do not hesitate to contact us, as we may well have it in stock or be able to get it for you.

Using professional software, we also offer a service to convert customer's own photographs and pictures into custom cross stitch charts, on both aida and evenweave/linen, using Anchor or DMC threads, please ask for a quote.

Please come back soon (press Ctrl+D to bookmark us or to add us to your favourites), as we are always adding new products to this site.

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Aims & Objectives

Our aim is:

"To offer both quality and value for money to our customers and provide excellent customer service."

To achieve this, our objectives are to:

bulletMaintain a product range and hold stocks sufficient to meet the needs of our customers no matter how large or how small their order.
bulletRespond to all enquiries (whether by e-mail or telephone), acknowledge and confirm order details, promptly and in a helpful and friendly manner.
bulletPost all orders within 24 hours of payment (excluding weekends and bank holidays).
bulletDesign and expand our own range of distinctive cross stitch charts and kits.

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About Us

We are Kat and Neil, a husband and wife team.

Kat runs the day to day administration of the business, sources our products and designs our own range of charts and kits.

Neil manages our accounts and provides the IT support necessary to run a successful internet based business.

Kat has been an avid cross stitch enthusiast for many years and having stitched countless designs can offer a wealth of experience to our customers. If you need any help or advice, please do not hesitate to contact us.

You can also find us on eBay, as katzxstitch, why not visit our shop at: http://stores.shop.ebay.co.uk/KatZ-XStitch-Shop

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Payment Methods

We accept all major credit/debit cards and bank transfer payments using PayPal Website Payments Standard. Just click on the button for the product that you want to purchase and complete PayPal's secure checkout process, it is free of charge, safe and convenient and you don't even need a PayPal account. However, if you do have a PayPal account, the process is even faster.

Alternatively, you can pay by company/personal cheque or postal order, just e-mail your order details to sales@katzxstitch.co.uk and send payment to: Mrs E K Musson. 75 Valence Road, Leicester, LE3 1AR.

Unfortunately we are currently unable to accept telephone credit/debit card payments.

By arrangement, we also allow collection and payment in cash, however, please contact us beforehand to agree a collection time.

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Contact Information

Telephone:
(0116) 2827141 / (0116) 3442612
Mobile:
(07799) 381332
Fax:
(0116) 2827141
Address
75 Valence Road, Leicester, LE3 1AR.
E-mail
General Information: info@katzxstitch.co.uk
Sales: sales@katzxstitch.co.uk
Webmaster: neil@katzxstitch.co.uk

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Send mail to neil@katzxstitch.co.uk with questions or comments about this web site.
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Last modified: January 10, 2010